Since the launch of the new surface devices from microsoft, weve heard about a number of issues, one of the more major problems being. If youre looking for help with a problem with your home device, please see surface devices help. Problems with surface pro 4surface book firmware update microsoft releases new round of firmware and driver updates for the surface book and surface pro 4. Latest patch for surface book, surface pro 4 may actually. Microsoft releases a patch that kills older machines. Surface battery wont charge or surface wont run on battery. Microsoft testing surface throttlegate fix for windows.
The firmware update also includes a fix for an issue involving throttling. Ive had a very stable surface book until the windows 10 fall creators update. Fix the surface book overheating issues windows report. Resolves application uninstallation issues in low power state. See force a shut down and restart your surface to find out how.
In some circumstances, you may also see a view optional updates link in the windows update. Surface book, surface pro 4 updates throw 800f0203 error. Surface book and bluetooth new connectivity issues. Microsofts latest surface updates are causing cpu and wi.
Microsoft release firmware update for the surface book range. And this surface book 2 issue prevents you from accessing anything on your. In addition, the devices were not employing intels turbo boost technology, meaning. Microsoft patches flickering display problem on surface book and. Microsofts surface pro 6 and surface book 2 reportedly dropping to 400 mhz clock rates from 1.
Oct 27, 2015 surface book suffers from launch day bugs. If youre having problems charging your surface book, make sure the clipboard is fully attached. Within hours of microsofts new surface book landing in the hands of customers i began seeing reports of serious bugs affecting microsofts new flagship. In some circumstances, you may also see a view optional updates link in the windows update settings. Surface book 2 is not having a good time with the windows 10. Microsofts latest surface updates are causing cpu and wifi. Microsoft patches surface book and surface pro 4 sleep issue. Microsoft owns up to issues with the surface book and pro 4. The new updates are rolling out right now and should be available for your surface.
Owners of a surface book 2 has been facing two issues. Microsoft release firmware update for the surface book. After applying the february updates, many surface owners are reporting new screen flickering problems. Serious audio problem with the surface book windows central. Surface book 2 update waves hello to improved windows. Oct 03, 2019 im using a surface book 2 and have 1903 installed with zero issues.
May 10, 2019 the may 2019 update also appears to be delayed for some models of the surface book 2 due to compatibility issues, according to a reddit thread from june 19via windowslatest. Mar 11, 2021 surface book 3 users are reporting random screen blackouts occuring on their device. Those concerns prompted microsoft to release several firmware and software updates within weeks on top of a launch day fix, which helped. Microsoft surface book 2 gets new firmware updates to improve. Surface book 2 comes with sleek silver magnesium finishing with a great keyboard. Firmware updates were issued in april and may 2016 to fix the camera. Fix common surface problems using the surface diagnostic toolkit. Microsoft has helpfully set up a page that provides the details. Since then ive been getting random bsods with a variety of stopcodes.
Restart your surface go to start, and select power restart or update and restart. According to microsoft, the fixes for surface book and surface pro 4 consist of four separately identified patches. A new surface book and surface pro 4 firmware update has arrived that many say fixes the display issues users have struggled through since the devices arrived on store shelves. Surface book 2 is not having a good time with the windows. Aug 06, 2019 microsoft recently shipped new driver updates for several surface devices, including the original surface book, surface pro and firstgeneration surface laptop. Notwithstanding government opening up construction activity from monday, there was hardly any work on site as material shortage, both concret. Microsofts list of issues with the may 2020 update still leaves a number of bugs under investigation, including issues. The issue appears to only affect surface book 2 devices, but microsoft has now updated the support page to inform users that it has removed. Some surface book 2 owners are receiving the following messages while attempting to upgrade to the latest version of windows 10. Doesnt matter if its from sleep or a full power up. Many customers have been complaining about their surface book 3. The original surface book is still a compelling laptop, even in the. Microsofts surface devices are now receiving the windows 10. Surface pen malfunctions after installing win10 fall creators.
My wifes surface book screen remains blank for about four minutes after logging in. After your surface restarts, try installing updates again. Surface book freezing after firmware update windows. Surface pen not working after fall creators update on surface book nov. Surface book 3 is now getting december 2020 firmware update. When installing the windows 10 may 2019 update version 1903, the surface book 2 caused trouble with the separate geforce gtx 1060 graphics card. The cursor is there and it can be moved around, but the screen will remain blank. Attach your surface type cover or surface docking station if you have one so it gets the latest updates, too. The issue is most commonly reported to occur on windows 10. Troubleshoot problems with windows hello on surface. System hardware update 2172016 microsoft driver update for surface uefi. Microsoft surface book 2 slow performance problem solved.
Many products get released with day one patchesupdates to resolve issues. Jul 15, 2019 microsoft says it is working on solving the problem in a future update and recommends owners of a surface book 2 with a nvidia gpu hold off manually applying the 1903 update until the fix is. If youre having surface book problems or surface pro 4 problems, dont panic. My surface book 2 poor experience microsoft community. Go to start, and select power restart or update and restart. Problems surface on resumption of construction work in. If your surface book is overheating, read this article and use our. A properly better work around is to follow that link learn more as shown in that screen shot. Issues with surface book 1 after update microsoft community. Surface updates are released in stages not every surface will receive the update at the same. Jun 12, 2020 the surface book 2 has put its users through a lot. Aug 16, 2020 its predecessor plagued me with problems, but the surface book 3 fixes them all by mark coppock august 16, 2020 the surface book 3 15inch has been out for a few months, and weve already. Feb 15, 2020 the update fixes a bug related to the bright colour scheme in windows 10 which could have led to display problems.
A workaround is to just download the latest windows 10 iso and manually patch it to 1903. Ok so i just turned on my surface book this morning and the sound problem greeted me ugh. If updates wont install, you get an error message, or your surface freezes while its updating, here are a few things to try. So i am wondering if this is a softwaredriver problem that will be fixed in the future or if there is something wrong with my surface book.
Yesterday microsoft rolled out system firmware update 11182015 firmware patches for both the surface book and the surface pro 4. Aug 15, 2019 the latest problems come just weeks after microsoft halted the rollout of its windows 10 may 2019 update to its surface book 2 devices. Apr 27, 2020 as it turns out, the most common cause that will effectively break your surface books keyboard is a bad windows update. I downloaded all the patches and updates that supposedly fixed all of the issues but i still get them. Oct 11, 2019 for months, microsoft has been blocking the windows 10 may 2019 update, or version 1903, on its own surface book 2 pcs. Make sure you have an internet connection, preferably wifi or ethernet, which are the best for downloads. The driver msi and zip files include all of the drivers and firmware needed to deploy custom images of windows on your surface devices. The surface book 3 fixes the annoyances of its predecessor. I still like the surface book despite all of these issues. Surface book 3 users are reporting random screen blackouts occuring on their device. The device had a battery life issue where it failed to sleep properly. Jul 14, 2019 following reports that the may update to windows 10 was causing a number of issues, microsoft has confirmed that it will be blocking the update to surface book 2 models for the foreseeable future. The reason was due to a known issue where the dedicated gpu driver would. Known issues and additional information about surface book 3.
Surface composition of laser treated samples showed a high ti content90. Fixes arrive for surface book and surface pro 4 problems. Microsofts surface devices are now receiving the windows. Aug 19, 2019 the surface pro 6 normally runs at a minimum of 1. To keep your surface book 3 performing its best, make sure that you have the latest surface updates. Do not install your microsoft surfaces august firmware.
For it to have so many issues on release is more than unacceptable. Sep 29, 2019 we reported in august that many surface users were complaining their tablets and laptops were suffering unnecessary thermal throttling. Most affected users have managed to resolve the issue and restore the functionality of the surface books keyboard by installing every pending windows update. Surface updates are released in stages not every surface will receive the update at the same time, but itll be delivered to all devices.
Problem reported with the latest firmware update for. Problems with surface pro 4surface book firmware update. Oct 10, 2019 my surface book 2 with discrete nvidia gpu has a problem with wifi either slowing down to a crawl, or not working at all after a while. Share your common surface book problems windows central. Top support solutions for surface devices in the enterprise. And, with the constant flow of updates microsoft releases for windows 10. Serious audio problem with the surface book windows.
Microsoft fails to fix surface book problems and cherrypicks. This article is only intended for use by it professionals and technical support agents, and applies only to surface devices. Similarly, surface pro 4 owners are reporting this issue. It turns out that theres a problem with the drivers. May 23, 2012 surface book 2 bsod and gpu disabling problems since 1903 book2 evere since i updated windows to 1903 and got new firmware i have been having a lot of problems that i hope you can help me solve. Surface book 2 bsod and gpu disabling problems since 1903.
The new firmware updates bring graphics stability improvements, fixes for security issues, and more to improve. Latest update causing wifi issues on microsoft surface for. Random bsod on surface book solved windows 10 forums. After i have installed the last sb3 updates via windows update on my. The updates shared by the manufacturers help to remove any security bugs and. Do not install your microsoft surfaces august firmware updates. Oct 11, 2019 microsoft has been blocking surface book 2 users from updating to the may 2019 update 1903, due to an issue that caused the dedicated gpu driver for the device to be dropped from device manager. The laptop comes with a larger 15inch screen which maintains 4k quality with 3240 x 2160 pixelsense display. Surface book and surface pro 4 graphics problems after latest. Issues with surface book 1 after update after installing the lates update, my surface book crashed.
Early surface pro 4 and surface book problems love my surface. Known issues and additional information about surface book. Yesterday microsoft released the latest, longawaited patches for its surface book and surface pro 4 laptops. Microsoft pulls patch that gives surface book 2 blue. Update automatic troubleshooter, which can fix some common update problems. By the time i got around to trying to get a replacement, the warranty had just expired. Surface support shrivels as battery, driver, update problems. The event began with updates to the companys microsoft band tracker, then moved on to new devices running its windows 10 mobile operating. Microsoft pulls windows 10 may update from some surface. It restarted and went to a blue screen and gave me the options of. This package contains drivers for all of the components in the surface book, as well as updates to the system firmware that have been released via windows update. Get help with windows 10 upgrade and installation errors related topics. Owners reported issues with the nvidia gpu disconnecting. Apr 01, 2021 this package contains drivers for all of the components in the surface book, as well as updates to the system firmware that have been released via windows update.
Your windows 10 bluetooth audio issues may be due to. Download surface book drivers and firmware from official. Aug 17, 2020 the surface book 2 has an improved windows hello camera experience thanks to a recent update. Dec 14, 2019 here is a timeline of my surface book 2 ownership experience. If you cant install updates, you might have a connection problem. Comparative evaluation of the three different surface. Microsoft fails to fix surface book problems and cherry. Windows updates, see install surface and windows updates. Still no 1903 updates for surface book 2s windows 10.
Surface book owners getting long awaited fix for disappearing. Surface book, surface pro 4 firmware update breaks cameras. Surface pen malfunctions after installing win10 fall. Surface devices should have the absolutely best patching experience ever. Known issues and additional information about surface book 2. Microsoft finally fixes disappearing gpu issue on surface. Microsoft acknowledges random black screens issues affecting. Apr 05, 2021 microsoft is rolling out a new series of firmware updates for surface book 2 users.
This graphics card was supposed to relieve the internal graphics chip of graphicsintensive tasks. This should give microsoft plenty of time to fix the issues plaguing some surface book 2 and surface pro 6 owners, which includes locking your cpus frequency to a mere 400mhzmolasses slow. Surface support shrivels as battery, driver, update. Most of the issues have been sorted out, but there was still one issue which seemed to be elusive to the teams at intel and microsoft.
Some surface devices are experiencing wifi connectivity. Often the external devices connected to your microsoft surface pro 4. Yesterday, microsoft released its ninth firmware update for the surface book and surface pro 4 oct. Microsoft is aware of the problem and is now investigating the issue. The surface book 2, in particular, has received an update to the marvell driver taking it to version 15. Oct 28, 2015 so what does the october 2015 update for surface book actually include.
125 106 634 1550 347 1623 1568 376 1301 1472 1272 923 476 316 1289 67 1537 174 403 968 1490 883 251 1142 1532 44 108 1056 454 1010 45 872 22 195 648 1443 1276 465